Product Outsourcing
We manage and categorize a large number of trusted manufacturers based on their specific qualifications. We also build separate profiles for each supplier we work with and rate them according to standards such as positive feedback, average order processing time, etc. Our site periodically evaluates the existing supplier list to eliminate poorly performing suppliers and retain only those who are well-performing and customer-oriented.
Order Confirmation
In the apparel industry, size and color are critical elements that can easily affect the customer's shopping experience. To address this, we have established an Order Confirmation Unit under our customer service department. This unit is responsible for confirming every detail of your order.
Product Inspection
We double-check the product before shipping, even though we trust our manufacturers. Here's how we ensure quality:
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Your product will be produced according to the timetable arranged by us. Once completed, the item will be transferred to our center for inspection by a team of highly trained inspectors.
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A basic check will be performed to ensure the product matches the order and meets all detailed specifications.
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Our QC team will conduct a thorough inspection to ensure the product meets international ISO quality standards. Any product failing to meet our QC standards will be returned for replacement.
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Products that pass our QC inspection will be sent to the packing team.
Product Packing
Our packing team takes great care with each item to avoid any damage during the packing process. We use innovative methods to reinforce the external packaging, ensuring your package is air-tight, water-resistant, and pressure-resistant. We also coordinate delivery schedules with major couriers like UPS, DHL, and EMS.
Package Tracking
Shortly after your package is shipped, our logistics center and system will send you an email with your tracking number. You can start tracking your package immediately. However, our responsibility does not end here. Once the package has shipped, it switches back to customer service, and our representatives will continue to assist you until the package safely reaches your door and you're satisfied with the item received.
Although this example focuses on apparel, our sourcing team constantly refreshes our supplier list to ensure that every wholesaler, retailer, or end user has access to the most up-to-date products at the best prices.
How to Clean & Preserve Your Dress
Cleaning Tips
The best way to thoroughly clean a wedding dress or evening gown is to take it to a high-quality, professional cleaner that specializes in wedding and evening wear. If the gown is still relatively clean with only a few minor stains, you can treat or spot-clean the dress at home.
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Identify the fabric of your dress. For silk, lace, or vintage gowns, it's better to have it professionally cleaned.
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Inspect the dress thoroughly to identify stains from perspiration, food, liquids, or makeup. The hem may also have accumulated dirt if the dress is full-length.
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Use a white, dry, absorbent cloth to gently blot satin after applying an appropriate cleaning fluid. Test any cleaning agent on a less visible part of the fabric to avoid discoloration.
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Use hydrogen peroxide for wine, sweat, or blood stains, but avoid letting it sit for too long on colored fabrics. For ink stains, lightly spray hairspray. For oily stains like makeup or food, apply a dry cleaning solvent or a soap-and-water mixture.
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After blotting as much of the stain as possible, apply a few drops of white vinegar and blot again. Then, flush the area with water, blot again, and allow it to dry.
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To clean a dirty hem, soak it in warm water mixed with detergent for a few hours, making sure the rest of the dress stays dry. Use a toothbrush to gently scrub the hemline to remove dirt. Rinse thoroughly with water.
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Avoid hanging a dress on a hanger to dry after spot cleaning. Wet fabric is heavy and could stretch or rip. Instead, place the dress over a clean drying rack, preferably plastic-coated or vinyl-coated to avoid damage.
Preserving Tips
With proper care, your dress can be a cherished family heirloom for generations.
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Keep the bag your dress came in, or bring a plastic bag to protect it when taking it to the cleaner.
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Ask your cleaner for a special acid-free box for storage, and pack the dress in acid-free tissue paper. Alternatively, you can hang the dress by the bodice using straps sewn shorter than the bodice, place it on a padded hanger, and wrap it in a clean, white cotton sheet.
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Store the dress in a temperate, dry place, away from direct sunlight.
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Inspect your dress annually for any discoloration or missed stains and allow it to "breathe."